All email from the quarantine queue has now been processed, and emails can be released as normal.


We have identified the issue and fixed it. The queues are clearing down now.


We currently have a situation where email destined to be placed in the quarantine are queuing up on our servers. We are investigating, but it means these emails cannot be released from either digests or from the quarantine reports. No email is being lost, there is just a delay in placing it in the quarantine.

Began at:

Affected components
  • Email Security
    • Europe
    • North America
    • United Arab Emirates
    • India