We've now resolved the incident. Thanks for your patience.
We are aware of an intermittent ongoing issue with URL lookups that is impacting the Web Security service. All relevant teams are focused on identifying the underlying cause. The service may be intermittently unavailable for several minutes until the issue is fully resolved.
We've now resolved the incident. Thanks for your patience.
We've fixed the core issue, and are waiting for things to recover.
An issue has been identified with ICAP services, affecting Web Security product.
Our Systems Team have been alerted and are troubleshooting the issue currently.
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