Resolved

We've now resolved the incident. Thanks for your patience.

Investigating

We are aware of an intermittent ongoing issue with URL lookups that is impacting the Web Security service. All relevant teams are focused on identifying the underlying cause. The service may be intermittently unavailable for several minutes until the issue is fully resolved.

Resolved

We've now resolved the incident. Thanks for your patience.

Recovering

We've fixed the core issue, and are waiting for things to recover.

Investigating

An issue has been identified with ICAP services, affecting Web Security product.

Our Systems Team have been alerted and are troubleshooting the issue currently.

Began at:

Affected components
  • Web Security / CASB Inline
    • Global
    • Europe
    • North America
    • United Kingdom
    • UAE