Quarantine reports producing "Bad gateway error"


We've now resolved the incident. Thanks for your patience.


The service has been resumed, but we will continue to monitor. We apologise for this issue.


Unfortunately the root issue has not yet been resolved, the systems team are working on it. We apologise for this issue.


Access to the quarantines has been restored. We are now processing the backlog of logging data. No email has been lost with this issue, and all reports and quarantine items will be available again soon.


Engineers are investigating an issue with the quarantine reports that are causing a Bad Gateway error to appear when attempting to view the quarantines.

Began at:

Affected components
  • Platform
    • Dashboard