We've now resolved the incident. Thanks for your patience.

Microsoft have acknowledged the issue as a cut fibre optic cable at the data center.


We've fixed the core issue, and are waiting for things to recover.

Reporting and rule changes in the USS dashboard are currently unavailable for Email Security customers in the US region. Email is flowing as normal and no reporting data will be lost. Any changes you make will be applied once the service recovers and reporting will be available again once the backlog has cleared.


Engineers have detected network degredation and service interruption at our secondary data centre at Azure. Traffic is flowing as normal through the primary data centre.

Began at:

Affected components
  • Web Security / CASB Inline
    • Global
    • Europe
    • North America
    • United Kingdom
    • UAE
  • Email Security
    • North America