Recovering

We've fixed the core issue, and are waiting for things to recover.

Updated

Updated statement from Twilio:

Twilio Status page https://status.twilio.com/incidents/2mjg0mr2pf29

Updated

The issue has been identified by Twilio as an AWS issue, They are currently working with AWS support on a fix

https://health.aws.amazon.com/health/status

Investigating

We are aware of an error when logging in to the dashboard which is preventing access

The issue is caused by our third party MFA provider Twilio

Engineers are working on this as a priority

Began at:

Affected components
  • Platform
    • Dashboard