We've now resolved the incident. Thanks for your patience.

The service is coming back online now


We've fixed the core issue, and are waiting for things to recover.

After a failed attempt to reboot the node on the existing cloud host, the service has been migrated to a new cloud host and engineers are working to restore the service

The issue has been identified and is with a particular host at our cloud infrastructure provider. Engineers are currently working to restore connectivity and we expect to have further news shortly


We've confirmed there is a problem, we're working to resolve it.


Unfortunately we are experiencing a third party hosting issue which means the USS Dashboard is temporarily unavailable ( Other services are not affected.

Began at:

Affected components
  • Platform
    • Dashboard
    • ASE
    • API