Resolved

Email delays should now be resolved and mail should be flowing in a timely manner. We apologise for any inconvenience.

Updated

We have resolved the queue issue in all regions. We're monitoring the situation. Customer could still experience some minor delays, however the issue at large is resolved.

Apologies for any inconvenience

Recovering

We have resolved the issue with Queues in the EU region and are working on resolving the issue on the USS cluster shortly. Email flow should be normal for EU customers.#

Identified

We are currently experiencing delays with email delivery on our Email filtering service. Our infrastructure team is currently managing the queues and the issue should be resolved shortly. All mail will be delivered Apologies for any inconvenience and please bear with us.

Began at:

Affected components
  • Email Security
    • Europe
    • North America
    • United Arab Emirates
    • India