We've now resolved the incident. Thanks for your patience.


We are currently resolving an issue related to viewing reports and quarantines in the USS dashboard. Customers may see timeout or API error messages when trying to run reports. The issue has been escalated to the systems team and resolved. No logs or data have been lost and normal operation should be resuming now.

This was a brief period of latency which has now been resolved. If you are still seeing issues please contact support

We apologise for any inconvenience

Began at:

Affected components
  • Log Processing & Storage
    • United Kingdom
    • Europe
    • North America