We've now resolved the incident. Thanks for your patience.


Access to the quarantines has been restored. We are now processing the backlog of logging data. No email has been lost with this issue, and all reports and quarantine items will be available again soon.


Engineers have found the cause of the issue and are working on a fix. We apologise for any inconvenience caused by this issue.


Engineers are investigating an issue with the quarantine reports that are causing a Bad Gateway error to appear when attempting to view the quarantines.

Began at:

Affected components
  • Email Security
    • Europe
    • North America
    • United Arab Emirates
    • India