This issue is now resolved. We apologise for any inconvenience caused.


Portal and API service has been restored, however we are continuing to monitor the situation and will update accordingly. We apologise for any inconvenience caused.


Engineers are still investigating, however please note that filtering is NOT affected. However people using the USS Agent may notice that they are getting red dots on the status bar. This is because the agent cannot connect to the API service, however it should continue to filter correctly.


We are currently investigating reports of intermittent dashboard errors. If you are unable to log in please wait a few minutes and try again. Engineers are investigating and we will provide another update as soon as possible

Began at:

Affected components
  • Platform
    • Dashboard
    • API