All systems are now back to normal and all queued email has been delivered. No email was lost and filtering was not affected. We apologise for any inconvenience caused by this issue.


Normal service has resumed and we are clearing down the queues now. We apologise for any inconvenience this has caused.


Issues at AWS mean that we have a situation where email is queuing on some of our email clusters in the US. We apologise for this and are monitoring the situation and we will take steps to resolve it as soon as possible.

Began at:

Affected components
  • Email Security
    • North America