Resolved

We've now resolved the incident. Thanks for your patience.

Recovering

We've fixed the core issue, and are waiting for things to recover.

Identified

We are currently experiencing an issue with the high-availability storage cluster, where one of the three storage monitoring nodes is offline. As a result, the Email Archiving dashboard is currently unavailable. Live email journaling continues to operate normally and is unaffected. Our engineers are actively working to restore full service as quickly as possible.

Began at:

Affected components
  • Compliant Email Archive
    • Europe
    • UK